Sony CRE-E10 OTC Hearing Aids
Rechargeable self-fitting OTC hearing aids with prescription-grade sound quality.
Features and benefits
- Modern earbud design with choice of four sleeve sizes
- Easy setup and customization through the Sony Hearing control app²
- Convenient rechargeable battery offers up to 26 hours of non-stop use¹
- Bluetooth connectivity for easy audio streaming (iOS only)³
- Equipped with prescription-grade sound quality for crystal clear hearing
- FDA-cleared medical device created in partnership with WS Audiology⁴
- Automatically adjusts to your environment
- Quality noise reduction feature filters out distracting background noise
- An FSA/HSA eligible product⁵
Key features
A Modern, Discreet Design for Everyday Hearing
The Sony CRE-E10 OTC hearing aids offer immediate comfort and familiar fashion with a modern earbud style. No one will know your rechargeable device is a world-class, customizable hearing aid that automatically adapts to your environment no matter where your day takes you.²
Designed for everyday use
This familiar earbud style with choice of four sleeve sizes helps ensure the correct fit with all-day comfort.
Easy setup within minutes
Use the Sony Hearing control app to set up and customize the volume and sound settings for your OTC hearing aids in about 10 minutes.²
Rechargeable convenience
Stay on-the-go with a rechargeable battery with up to 26 hours of continuous use and a portable Qi-compatible wireless charging case.¹
Additional popular features
Prescription-grade sound quality
Developed with Sony's innovative technology to produce prescription-grade sound quality comparable to traditional hearing aids.
Automatically adjust to your surroundings
Your OTC hearing aids automatically analyze, adjust, and optimize sound based on your surroundings to improve your listening experience in every environment.
Natural surround sound
With Ear-to-Ear Wireless Link, hearing aids wirelessly work together to produce effective, high-quality noise reduction and deliver an optimal hearing strategy for your environment.
Bluetooth connectivity
Use your iOS device to stream your favorite music and audio directly into your hearing aids.², ³
What customers are saying
"Sony's CRE-E10 have impressed me. They have a minimal design and are very discrete. If someone sees you wearing them, they will not think they are hearing aids, as they look just like regular earbuds."
- Terry McDonald
"This Sony hearing aid is an absolutely fantastic hearing aid for anyone with mild to moderate hearing loss. They will easily last all day on a full charge, are simple to set up, very comfortable for all day use, and have great performance."
- Jack Morrison
"The fact that these have Bluetooth and able to be adjusted on your phone really is a huge plus compared to the bulky hearing aids of yesterday. They're super light and hardly feel like there's anything in my ears."
- Sarah Peters
It's your hearing, your way
Personalize Your Hearing Within Minutes
With the Sony Hearing control app², you can easily control volume and sound quality to suit your preferences anytime, anywhere. Compatible with Android and iOS and free of charge.
Frequently Asked Questions
Read this Sony step-by-step guide online for help with setting up your Sony CRE-E10 OTC hearing aids.
Your OTC hearing aid will arrive preinstalled with size S (small) click sleeves. If these aren't comfortable, you can switch to one of the other three sizes provided (XS, M, L). Choose a smaller size if the hearing aid is pressing on your ear or a larger size if the hearing aid feels loose or makes a whistling noise. Also, your left and right ear may be slightly different sizes, so feel free to use different size sleeves in each ear.
When you're not wearing your CRE-E10 OTC hearing aid—like when you take it out before bed—you should set it in the charger. Once placed in the charger, the power will turn off, and the hearing aid will begin charging.
You will need an Apple® iPhone® device (iOS™ 13 or higher) or an Android™ smartphone (Android OS 10 or higher) with the Sony Hearing Control app² installed to perform hearing aid fitting and volume adjustment. Audio streaming is available with CRE-E10 on Apple® iPhone®, iPad®, and iPod® devices with iOS™ version 13 or higher installed; audio streaming is unavailable on Android smartphones.
The Sony CRE-E10 OTC hearing aids will support Bluetooth audio streaming for iOS only at this time. However, the self-fitting process, volume adjustment, and fine tuning are still possible using an Android device with OS 10 or higher via the Sony Hearing Control app.², ³
The Sony CRE-E10 OTC hearing aids are IP68 rated, which means they are not waterproof, but do have a level of dust and water resistance.
The Sony OTC hearing aids are only able to be purchased and set up as a pair.
The battery life of the CRE-E10 OTC hearing aids is up to 26* hours with normal usage after a 4-hour charge. If you need more time, you can charge the hearing aids on the go. A fully charged case provides three complete charging cycles for the hearing aids. Note: A 30 minute charge will provide up to 6 hours with normal usage.
Warranty and Returns
Warranty
Sony OTC hearing aids have a 1-year warranty that includes repair, but does not include loss and damages.
Returns
You have 45 days to return undamaged products for credit.
All items originally provided at the time of purchase (kit contents) must be included for a valid return. Sony OTC hearing aids must be returned to the place of purchase.
Specifications
| User Self-fitting | Yes |
|---|---|
| Types of ear-tips that can be used | XS, S, M, L Open (Vent) type / Close type. Optional: Open (Vent) type |
| Battery | Rechargeable |
| Mic # on each | 2 |
| Continuous usage time¹ | Up to 26 hr after a full charge Up to 23 hr incl. 2 hr audio streaming |
| Indicator LED on Hearing Aid | N/A |
| Indicator LED on Charger | Two for hearing aid status One for charger status |
| IPX | IP68 |
| OSPL 90 (Peak) | 110 dB SPL |
| HFA-FOG | 40 dB |
| Hearing Profiles | 6 |
| Streaming | iOS only (MFI) |
| Connectivity with Smartphone³ | Bluetooth |
| Smartphone App² | iOS, Android |