Hearing Benefit Services
1050 Queen St. Suit #100 Honolulu, HI 96814
๐Ÿ“ฒ Call Toll-Free: 808-435-7002
๐Ÿ’ฌ Text or Call: 808-435-7002
Hearing Aid Daily Maintenance Tips | Hearing Benefit Services
Wipe Devices Daily
Replace Wax Guards Every 2โ€“4 Weeks
Charge Nightly
Keep Away From Moisture & Heat
Licensed Support Available Remotely โ€” All 50 States
Core Maintenance

Four Essential Care Habits

These four categories cover everything you need to keep your hearing aids clean, connected, and lasting for years.

Clean Devices Gently

  • Wipe the entire device with a soft, dry cloth each day.
  • Remove earwax from domes and sound outlets using a wax removal brush.
  • Replace wax guards or filters every 2โ€“4 weeks, or sooner if sound becomes muffled.
  • Never use water, alcohol, or spray cleaners directly on devices.

Handle With Care

  • Always wash and dry your hands before touching hearing aids.
  • Keep devices away from moisture, excessive heat, and dusty environments.
  • Remove hearing aids before showering, swimming, or heavy exercise.
  • Store in the charging case or protective case when not being worn.

Battery & Charging Care

  • Place rechargeable aids in the charging case every night.
  • For disposable batteries, open the battery door when not in use to reduce drain.
  • Carry spare batteries and check levels daily.
  • Store batteries at room temperature โ€” never in the refrigerator.
Full Battery & Bluetooth Guide

Bluetooth & App Care

  • Verify Bluetooth connection to your smartphone each morning.
  • Keep the companion app updated for optimal connectivity.
  • Update hearing aid firmware when prompted by the app.
  • If connection drops, toggle Bluetooth off/on or unpair and re-pair.
Bluetooth Setup Help
Pro Tip: Set a 5-minute reminder each evening to wipe your devices and place them on charge. Consistent nightly care prevents the majority of common maintenance issues before they become costly repairs.
Maintenance Schedule

Daily, Weekly & Monthly Checklist

Follow this structured schedule to make maintenance effortless. Each task takes just minutes and protects your investment.

โ˜€๏ธ Daily
  • Wipe exterior with soft dry cloth
  • Remove visible earwax from domes
  • Place in charger overnight
  • Check Bluetooth is connected
  • Remove before shower or swimming
๐Ÿ“… Weekly
  • Inspect domes and vents for buildup
  • Use brush to clean small crevices
  • Check wax guard โ€” replace if blocked
  • Verify charging contacts are clean
  • Check app for firmware updates
๐Ÿ—“๏ธ Monthly
  • Replace wax guards (if not done weekly)
  • Deep-clean domes or replace them
  • Inspect tubing for cracks or stiffness
  • Review sound quality with your audiologist
  • Schedule remote check-in if needed
Annual Reminder: Schedule a professional remote evaluation at least once per year with your licensed audiologist at Hearing Benefit Services โ€” even if your hearing aids feel fine. Early adjustments prevent larger issues and keep your devices optimized.
Warning Signs

When to Contact a Specialist

Some issues go beyond daily maintenance. If you notice any of the following, contact our licensed team for remote support.

๐Ÿ”Š

Muffled or Distorted Sound

Persists after cleaning and wax guard replacement.

๐Ÿ“ถ

Bluetooth Won't Connect

Connectivity issues unresolved after re-pairing.

๐Ÿ’ง

Moisture or Water Damage

Device was submerged or heavily exposed to water.

๐Ÿ”‹

Battery Drains Too Fast

Charge lasts significantly less than expected.

๐Ÿ”ง

Physical Damage

Cracked casing, bent receiver wire, or broken dome.

๐ŸŒ€

Whistling or Feedback

Persistent squealing not resolved by re-inserting the aid.

Need Professional Help? Our AI assistant can start a repair or replacement request on your behalf โ€” and our licensed specialists and Online Hearing Tech team will handle the rest remotely. No clinic visit needed.

Use Our AI Assistant for Step-by-Step Help

Unsure how to clean your hearing aids? Ask the AI to guide you through it. Need help finding the serial number? It will walk you through every step.

AI Assistant Online 24/7 โ€” Click the chat button in the bottom corner of the page.

The AI can also initiate a repair request, locate your warranty details, and connect you with a licensed specialist if needed.

Why It Matters

The Benefits of Regular Care

A few minutes of care each day delivers measurable improvements to your hearing experience and device longevity.

๐ŸŽถ

Better Sound Quality

Clean, well-maintained devices deliver the clearest possible hearing experience at every frequency.

โณ

Longer Device Lifespan

Routine care prevents buildup and damage that causes expensive repairs or premature device failure.

๐Ÿ’ฐ

Fewer Repair Costs

Most hearing aid issues are preventable with consistent maintenance โ€” saving you time, money, and frustration.

Common Questions

Frequently Asked Questions

Answers to the most common hearing aid maintenance questions from our patients.

Frequently asked questions about hearing aid daily maintenance and care from Hearing Benefit Services.

How often should I clean my hearing aids?

You should wipe down your hearing aids daily with a soft, dry cloth and remove visible earwax. Wax guards and domes should be inspected weekly and replaced every 2 to 4 weeks โ€” or whenever sound quality becomes muffled.

Can I clean my hearing aids with water?

No. Do not use water, alcohol, or chemical cleaners directly on hearing aids. Use only a soft, dry cloth and a dedicated wax removal brush. If the device gets wet, dry it immediately and place in a hearing aid dehumidifier overnight.

How do I extend hearing aid battery life?

For rechargeable hearing aids, place them in the charging case every night. For disposable battery models, open the battery door when not in use to reduce drain. Store batteries at room temperature away from humid or cold environments.

What should I do if my hearing aids sound muffled?

Muffled sound is most commonly caused by a blocked wax guard or dome. Check and replace the wax guard first. Clean the dome and sound outlet with a brush. If the problem persists after cleaning, contact Hearing Benefit Services for remote professional support.

How often should I replace the wax guard?

Wax guards should typically be replaced every 2 to 4 weeks, depending on how much earwax your ears produce. Replace immediately if sound becomes muffled or distorted, or if the guard appears visibly blocked when inspected.

What happens if moisture gets into my hearing aids?

If moisture enters your hearing aids, remove the battery immediately if applicable, wipe the device dry with a soft cloth, and place it in a hearing aid dehumidifier overnight. Do not use a hairdryer or microwave. Contact Hearing Benefit Services if the device does not function normally after drying.

How do I keep my hearing aids Bluetooth connected?

Ensure your hearing aid companion app is installed and updated. Keep Bluetooth enabled on your smartphone. If the connection drops, toggle Bluetooth off and on again, or unpair and re-pair the devices. Keep device firmware updated for the best connectivity performance.

When should I contact a professional about my hearing aids?

Contact Hearing Benefit Services if you experience muffled sound that does not resolve after cleaning, persistent Bluetooth issues, physical damage, moisture exposure, excessive feedback or whistling, or sudden changes in sound quality. Remote support is available across all 50 states โ€” no clinic visit required.

Professional Support

Need Help With Your Hearing Aids?

Our licensed audiologists and Online Hearing Tech team provide expert remote support across all 50 states โ€” adjustments, repairs, and care guidance without a clinic visit.

Remote Adjustment

Licensed specialists fine-tune your devices remotely via video or phone.

Repair & Replacement

Start a repair request through the AI chat โ€” handled entirely remotely.

24/7 AI Assistant

Get instant maintenance guidance, step-by-step care help, anytime.