Keep your devices performing at their best with simple, proven daily care habits. Regular maintenance means better sound quality, fewer repairs, and a longer device lifespan.
These four categories cover everything you need to keep your hearing aids clean, connected, and lasting for years.
Follow this structured schedule to make maintenance effortless. Each task takes just minutes and protects your investment.
Some issues go beyond daily maintenance. If you notice any of the following, contact our licensed team for remote support.
Persists after cleaning and wax guard replacement.
Connectivity issues unresolved after re-pairing.
Device was submerged or heavily exposed to water.
Charge lasts significantly less than expected.
Cracked casing, bent receiver wire, or broken dome.
Persistent squealing not resolved by re-inserting the aid.
A few minutes of care each day delivers measurable improvements to your hearing experience and device longevity.
Clean, well-maintained devices deliver the clearest possible hearing experience at every frequency.
Routine care prevents buildup and damage that causes expensive repairs or premature device failure.
Most hearing aid issues are preventable with consistent maintenance โ saving you time, money, and frustration.
Answers to the most common hearing aid maintenance questions from our patients.
Frequently asked questions about hearing aid daily maintenance and care from Hearing Benefit Services.
You should wipe down your hearing aids daily with a soft, dry cloth and remove visible earwax. Wax guards and domes should be inspected weekly and replaced every 2 to 4 weeks โ or whenever sound quality becomes muffled.
No. Do not use water, alcohol, or chemical cleaners directly on hearing aids. Use only a soft, dry cloth and a dedicated wax removal brush. If the device gets wet, dry it immediately and place in a hearing aid dehumidifier overnight.
For rechargeable hearing aids, place them in the charging case every night. For disposable battery models, open the battery door when not in use to reduce drain. Store batteries at room temperature away from humid or cold environments.
Muffled sound is most commonly caused by a blocked wax guard or dome. Check and replace the wax guard first. Clean the dome and sound outlet with a brush. If the problem persists after cleaning, contact Hearing Benefit Services for remote professional support.
Wax guards should typically be replaced every 2 to 4 weeks, depending on how much earwax your ears produce. Replace immediately if sound becomes muffled or distorted, or if the guard appears visibly blocked when inspected.
If moisture enters your hearing aids, remove the battery immediately if applicable, wipe the device dry with a soft cloth, and place it in a hearing aid dehumidifier overnight. Do not use a hairdryer or microwave. Contact Hearing Benefit Services if the device does not function normally after drying.
Ensure your hearing aid companion app is installed and updated. Keep Bluetooth enabled on your smartphone. If the connection drops, toggle Bluetooth off and on again, or unpair and re-pair the devices. Keep device firmware updated for the best connectivity performance.
Contact Hearing Benefit Services if you experience muffled sound that does not resolve after cleaning, persistent Bluetooth issues, physical damage, moisture exposure, excessive feedback or whistling, or sudden changes in sound quality. Remote support is available across all 50 states โ no clinic visit required.
Our licensed audiologists and Online Hearing Tech team provide expert remote support across all 50 states โ adjustments, repairs, and care guidance without a clinic visit.
Licensed specialists fine-tune your devices remotely via video or phone.
Start a repair request through the AI chat โ handled entirely remotely.
Get instant maintenance guidance, step-by-step care help, anytime.