Why Connect?
Pairing your hearing aids unlocks directional hearing and battery monitoring. Bluetooth Low Energy (BLE) requires a specific sequence to establish a handshake. This guide visualizes the optimal path to connection.
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Battery Status
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Remote Control
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Streaming
The Pairing Protocol
Follow these steps to activate the pairing window.
1. The Pre-Check
Bluetooth ON. Ensure batteries are fresh or fully charged. Low voltage causes 15% of all pairing failures.
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2. Restart Aids
Open/close battery doors or use the charger to trigger pairing mode for 180 seconds.
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3. iPhone Settings
Navigate to Accessibility then Hearing Devices.
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Click "View Visual Guide" to see where to press on your iPhone.
Why Pairing Fails
Signal Decay (BLE)
Connection Reset Helper
Stuck? Reset the Pairing
- Go to Settings > Bluetooth.
- Tap the 'i' next to your Hearing Aids.
- Tap Forget This Device.
- Restart your phone and begin Step 1 again.